Privacy Policy

When you reach out to Lufix Tire & Auto Care for an estimate, schedule a service, or interact with our team, we may collect your name, phone number, email address, mailing address, and details about your vehicle such as its year, make, model, and the service it needs. We also keep records of the work we perform so we can give you accurate follow up service and honest recommendations.

If you choose to message us, book an appointment, or submit a quote request through our website, the information you provide is used to respond to your request and to schedule and complete your automotive service.

We use the information you share to provide quotes and estimates, schedule and perform automotive repairs, contact you about your vehicle, send service reminders and appointment confirmations, and share promotional offers and current specials when you have asked to receive them.

We never sell your personal information. Your details are used only to serve you, to keep your vehicle running reliably, and to communicate with you about your service.

Lufix Tire & Auto Care may send SMS messages to the phone number you provide as part of our A2P 10DLC messaging service. These messages may include appointment reminders, service alerts, promotional offers, updates, and other relevant communications related to your vehicle and our shop.

By providing your phone number and consenting to receive messages, you agree to receive these communications. Message frequency depends on your interaction with our services and your stated preferences. Standard message and data rates from your mobile carrier may apply.

You can opt out at any time by replying STOP to any message we send. This will unsubscribe you from our SMS communications.

We do not share or sell your personal information to third parties for marketing purposes. We may share limited information with trusted service providers who help us run our business, such as appointment scheduling and messaging platforms, and only to the extent necessary to deliver the service you requested. We may also disclose information when required by law.

We take reasonable steps to protect the personal information you share with us. While no method of transmission over the internet is fully secure, we work to safeguard your data using industry standard measures appropriate to the type of information we hold.

Our website may use cookies and similar technologies to help it function properly and to understand how visitors use our pages. You can control or disable cookies through your browser settings, though some features of the site may not work as intended without them.

You have the right to request access to the personal information we hold about you, to ask that it be corrected if it is inaccurate, or to request that it be deleted. You may also withdraw your consent to receive SMS messages at any time by replying STOP.

Lufix Tire & Auto Care reserves the right to update this Privacy Policy at any time. Changes will be communicated through our website or through direct communications where feasible. Continued use of our services after a change indicates your acceptance of the updated policy.